Moral Excellence - The Best You Exemplified
Okay. Let's say you just closed the killer deal of the decade. You're a real estate agent and times have been tough. You waited long for this latest commission sale. Just before the house closes, you take one last walk through with the previous owner who tells you the toilet overflowed last week and flooded the bathroom for over three hours. What would you do?
Or, you're a new salesperson for a consumer electronics store with a limited knowledge of the items on sale in your department. You work on commission and so far you haven't made any sales. Finally, a customer approaches you about a very expensive, big ticket item. He asks you if the item has a certain feature and that it is a deal breaker. You think that it must and answer yes. As he walks to the cashier, you find out that that particular model does not have the customer's desired feature. What will you do?
In this day and age of situational ethics, it is easy to justify telling small mistruths. But, when the home buyer finds out he has dry rot underneath his upstairs bathroom or the customer at the electronics store finds out that the big ticket item does not have the deal breaker feature, what will he think of your company and what will he think of you? What will your supervisor think of you?
Moral excellence is your best life exemplified. You become the best you when telling the truth is more important than making a sale. When you tell the truth clients will respect you and trust you. When you start telling little white lies to get ahead, you're bound to find yourself without a future.